Only the Madison Validations office is open at this time and an appointment is required to claim a win. More claiming information available here: WILottery.com/covid-19
SCAM ALERT: The Wisconsin Lottery does not know who winners are until they come forward. If you receive a call, email or letter saying you are a winner, this could be a scam. Do not give out your personal, confidential information to someone claiming to be from a government agency. More consumer protection information can be found on the Wisconsin Department of Agriculture, Trade and Consumer Protection website.
Contact Us
Have a question?
Have a question?
Notice:
In-person redemption is available only if you have an appointment at the Madison validations office. In order to practice social distancing, there are a limited number of appointment times available and same day appointments are not available. Please call 608-261-4916 to discuss available appointment times.
If you or someone you know has a gambling problem, call the Problem Gambling Helpline:
Call: 1-800-GAMBLE-5
Text: 850-888-HOPE
Get In Touch
Check out our FAQ page for some frequently asked questions.
Mail to
Wisconsin Lottery
PO Box 8941
Madison, WI 53708-8941
Phone number
1-608-266-7777
Where are we
2135 Rimrock Road Madison, WI 53713. Hours: (M-F) 8:00AM - 4:00PM, by appointment only. Same day appointments are not available. Please call 608-261-4916 to discuss available appointment times.
Please arrive at least 2 hours before closing time with tickets in excess of $50,000 to allow for additional paperwork and processing. It is recommended that prizes up to $599 be redeemed at a Lottery Retailer.
Department of Revenue
2135 Rimrock Road
Madison, WI 53713
State Office Building
819 N. 6th St 4th Floor
Milwaukee, WI 53203
